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Answers questions
It explains services, operating information, articles, products, delivery, contacts or FAQ.
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Recommends the next step
It offers a link to the right page, article, category, document, event or product.
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Keeps data separated
Each website has its own project and its own knowledge. The advisor should not mix data between unrelated websites.
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Learns from updates
When a good answer is missing, the manager can add a manual hint, article, FAQ or page description.
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Shows weak spots
Questions in the admin area show what people search for and where the website needs better content.
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Prepared for multiple languages
The public website is being prepared for Czech, Slovak, English, German and Ukrainian.