IR
InfoRadek
AI advisor for websites CZ / SK / EN / DE / UA ready

A smart advisor that helps visitors find the right answer.

InfoRadek answers from the content of a specific website: approved pages, manual hints, articles, contacts, products and other trusted sources. It is useful for e-shops, information websites, companies, municipalities, culture projects and services.

Separate data for each website
Widget embedded with one script
Prepared for multiple languages

InfoRadek is available through guided onboarding

InfoRadek is set up individually for each website or e-shop. First we review the content, project type and suitable tariff, then we prepare the connection, knowledge import and answer testing.

The service includes an owner/admin environment, widget, manual hints, exports, support requests and basic service records.

E-shops and information websites

It answers from pages, news, documents, contacts, FAQ, events and manually added knowledge.

What InfoRadek can do

It helps visitors and website managers. It does not answer from one shared chaos, but from the data of a specific project.

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Answers questions

It explains services, operating information, articles, products, delivery, contacts or FAQ.

Recommends the next step

It offers a link to the right page, article, category, document, event or product.

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Keeps data separated

Each website has its own project and its own knowledge. The advisor should not mix data between unrelated websites.

Learns from updates

When a good answer is missing, the manager can add a manual hint, article, FAQ or page description.

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Shows weak spots

Questions in the admin area show what people search for and where the website needs better content.

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Prepared for multiple languages

The public website is being prepared for Czech, Slovak, English, German and Ukrainian.

From real onboarding and support

InfoRadek is not just a chat bubble. During the first setup, it often shows what visitors are looking for, which information is hidden too deeply and where the website needs clearer explanations.

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Important information hidden too deeply

“After the first indexing, we found that delivery and payment information was available, but visitors reached it much later than expected.”

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Questions in different words

“The first questions showed that visitors ask in a more practical way than the website menu or terms originally described the information.”

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Missing content

“InfoRadek pointed out pages that existed, but did not contain enough detail to provide a clear answer to the customer.”

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Real customer expectations

“The questions revealed that customers expected simpler explanations of services, contacts or the ordering process than the website originally offered.”

InfoRadek in a friendly style

The public website should feel friendly and easy to understand. That is why we use the same InfoRadek style as in articles and other materials.

InfoRadek chat

Visitor help: InfoRadek answers questions, guides people to the right pages and helps them find useful information faster.

InfoRadek admin

Manager help: in the admin area it helps understand user questions, improve content and strengthen the website knowledge base.

Who it is for

One principle, multiple website types. An e-shop does not need the same logic as a culture website — and InfoRadek should understand the difference.

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E-shops

It helps customers choose a product, find a category and understand delivery, payment, complaints or catalog information.

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Information websites

It answers from pages, news, documents, contacts, FAQ, events and manually added knowledge.

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Companies and services

It guides visitors to services, references, operating information, contacts and business questions.

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Municipalities, clubs and organisations

It helps people find news, events, documents, contacts, rules and frequently searched information.

Administration features

InfoRadek is not only an answer widget. The service includes an administration area that helps managers understand visitor questions, update knowledge and gradually improve website content.

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Overview of visitor questions

See what people ask, which words they use and where the same unclear topics appear repeatedly.

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Manual hints and knowledge updates

The manager can add a precise answer, FAQ, article, contact, page or internal knowledge for the advisor.

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Advisor testing before publishing

Answers can be tested in the administration before changes affect the public widget.

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Roles for teams and clients

The administration supports several roles: owner, manager, editor, support, client or read-only access.

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Multiple websites and projects

One service can gradually manage several websites, projects or client administrations.

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E-mail alerts for missing information

InfoRadek can notify managers by e-mail when repeated questions show that the website does not yet provide a clear answer.

This shows what should be added to an article, FAQ, page, category, product or manual hint.

How onboarding works

We do not want to configure a new website blindly. InfoRadek should first understand the project type, available content and suggest the basic advisor setup.

Project creation

A separate website/project is created with its own shop_id and separated data.

Initial website analysis

The system checks the domain, sitemap, available content and website type.

Adding knowledge

Pages, articles, manual hints, contacts, products or other sources are added.

Widget deployment

A short script is added to the website and the advisor starts answering visitors.

The widget header text can be changed directly in the embed code using data-title, for example data-title="Ask me".

Libraries and catalogues

InfoRadek for libraries: an advisor over a book list

InfoRadek can help libraries as a friendly advisor and search layer over their own list of books. The administration can import, for example, an XLSX table with book title, author, genre, topic, availability or a link to the catalogue. After import, review and indexing, these materials become knowledge the advisor can use when answering visitors.

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Book list import

A library can provide a book list, catalogue export, topic overview or recommended reading. InfoRadek turns the source material into knowledge blocks.

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Indexing and search

After indexing, visitors can search in their own words: by title, author, genre, topic or a question such as “something for children about space”.

InfoRadek knowledge updates

The manager can add loan rules, reservations, renewals, opening hours, contacts and links to the real library catalogue.

InfoRadek does not have to replace the library system. It can be a friendly layer above the catalogue, library rules and frequently asked questions.

New in the InfoRadek administration

InfoRadek can now add knowledge not only manually, but also from files. A website manager can quickly add articles, guides, flyers, price lists, product materials or internal information for the advisor.

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PDF, HTML, TXT/MD and XLSX import

The administration can process text-based PDF, HTML/HTM, TXT/MD or XLSX files. InfoRadek shows a preview and then stores confirmed knowledge blocks in manual hints.

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Website / source link

Each import can include a direct link to the original page, article, product or document. The link is stored as the knowledge source.

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Import history and safe removal

The administration shows uploaded files, import details, item count, author and status. New imports can be safely removed without touching unrelated data.

Basic pricing is set: START 100 CZK / month, STANDARD 300 CZK / month, TOP 600 CZK / month and service setup 2,000 CZK one-time. Selected partners can use a discount or gift code.

Try the public advisor demo

This is a public demo for the InfoRadek.cz project. It shows how the widget behaves and verifies that the advisor can work with the knowledge of a specific website.

Basic InfoRadek pricing

Simple tariffs for the first live operation. The tariff is selected according to website size, amount of source material and real advisor usage.

Request InfoRadek

START

100 CZK / month

For a smaller website, basic knowledge and the first advisor deployment.

STANDARD

300 CZK / month

For a regular company website or e-shop with broader content.

TOP

600 CZK / month

For a larger website, more source material or higher service usage.

Service setup

2,000 CZK one-time

Project setup, basic knowledge import and answer verification.

After approving the proposal, we issue a payment request. The payment document is issued after payment. Selected partners, libraries or campaigns can use a discount or gift code.

Register a new website

The service starts through a request and manual review. Send a request, run a quick website analysis and we will prepare a concrete onboarding proposal including a payment request.

By sending the request, you confirm that you have read the Terms of Use.

Contact support
Ready to send.

Quick website analysis

InfoRadek service operator: Radovan Seget Hanácká 345, 769 01 Holešov Company ID: 46297804 Contact address: Haklova 1159, 253 01 Hostivice E-mail: podpora@inforadek.cz